ALL DRIVERS IN YOUR STATE GET INSTANT ALERT TO RESPOND. 'ACCEPT' An Estimate and Tow Driver will call you in seconds. 'DECLINE' An Estimate to get a new one in Web App. Pay Drivers in CASH, ZELLE, VENMO, PAYPAL, CASH APP, CARD.
24 Hr Towing L.L.C. is a U.S.A referral service for towing, winch out, junk car buying and roadside assistance.
24 Hr Towing L.L.C. is not responsible for the following after Customers are connected with Drivers:
1 - Giving the customer a quote based on their service request.
2 - Providing an estimated time of arrival.
3 - Communicating with customer until the job request is complete.
4 - Charging the customer and issuing a receipt.
5 - Personal and Payment Information given to the local provider.
When you call us or post a job we automatically connect you with a one of our contracted local providers near your location who can assist you with your problem.
When requesting a service with one of our local providers, make sure you ask for the following information:
1 - Quote for job request.
2 - Local providers estimated time of arrival.
3 - Ask for the name of the local provider.
4 - Ask what company the local provider is associated with.
5 - Ask for the local providers’ phone number.
6 - Ask for a complete receipt from the local provider when the job is complete.
It is very important to follow the instructions above in order for 24 hours towing to guarantee you the best possible service. Thank You for Choosing Us.
There is a $39.99 cancellation fee for customers cancelling jobs that are in progress. Thank You for Choosing Us.
When accepting a call or job posted by a Customer, make sure you adhere to the following:
1 - Address customers by thier Full Name and be polite and respectful.
2 - Check customers identification that matches vehicle registration.
3 - Your company must be fully insured to comply with your states towing or roadside assistance rules and regulations.
4 - Your trucks, tools and safety equipment must be clean and in good working condition.
5 - Offer fair price estimates to customers calling or posting jobs you accept.
6 - Give customers valid, detailed and accurate receipts for jobs accepted and completed.
7 - Give customers reasonable estimated times of arrival and maintain them.
8 - Do not discriminate based on race, gender, physical disability or religion when dealing with Customers.
9 - Do not flirt or touch customers.
9 - Let customers keep a safe distance when your are operating machinery.
When a customer cancels a job in progress POSTED IN THE DISPATCH SYSTEM drivers will be paid $19.99 by 24 Hr Towing L.L.C for gone on arrival ( GOA )fees. Thank You for Choosing Us.